Look Inside Umpqua Bank

It’s been awhile since I talked about banks. A couple of weeks ago, I took some pics of the inside lobby of the Umpqua branch I usually bank at. They’re up on Capitol Hill, on Broadway by All Pilgrims Church.

First, they have three wireless stations. I couldn’t take a picture, because all three were in use, and I didn’t want to invade people’s privacy. But you can just come in, sit down, and use the wireless at my bank. I don’t think you have to have an account there to do it either.

And when you stop by the bank, you can have some coffee or tea.

Have a cup!

 

 

 

 

 

 

 

 

 

Then, just a few feet down from the coffee bar is the golden “bat phone”. I don’t know what they really call it. It’s gold color, and you can reach anyone in a department by picking up the receiver and pressing a single button. And I do mean anyone. Seriously. Pressing 8 will connect you to the bank president.

I haven’t tried it yet. Behold the bat phone for yourself:

Call Us!

 

 

Really, Call Us!

So that’s a quick look inside my new bank. Coffee, wireless, and their very own bat phone. :-) Remember, they also give me chocolate every time I deposit money. What’s not to like?

I know I left Well’s Fargo for moral reasons, but the coolness factor at my bank is also worth it. If you haven’t moved to a new bank yet, I highly recommend Umpqua. If you are worried about not having unlimited access to ATMs, ask yourself: how often you get cash at ATMs? If you’re like me, you get more of your cash back at registers during daily activities.

Seriously. It’s time to realize that money is much more accessible than it used to be. ATMs are not the key to cash anymore: your pin number is. Our money moves faster than we do, and no one should charge us to hold onto it. These are things it’s taken me years to learn, and there’s so much more I don’t understand.

Do yourself a favor. Experiment with your mobility. Open a secondary, online only bank account. Switch to a credit union or local bank. Try something to shake up the idea that “bricks and machines” are vital to financial existence. It’s scary, but worth it.

Umpqua Branches Update

Ok, I didn’t look hard enough. My bank has WAY more than two branches. They’re all over Washington, Oregon, Nevada, and Northern California. In Seattle alone they have about 15 branches, around one branch in each neighborhood.

Check it out for yourself: http://www.umpquabank.com/locator/new/

I Found A Bank That Will Take Me!!

Edit: I thought Umpqua only had two branches. That is beyond not true. My new bank has WAY more than two branches. They’re all over Washington, Oregon, Nevada, and Northern California. Check it out for yourself: http://www.umpquabank.com/locator/new/ Ok, carry on with the post. :-)

I am now a member at Umpqua Bank, “the greatest bank in the world”. And I have to say, they’re pretty cool. Here’s how it happened:

The regular readers here know I’ve been on a quest since September of 2011 to find a new place to move my banking. At first it was about our “too big to fail” banks and their attitudes around customer service, fee rollouts, etc. I decided to move out of Wells Fargo. It was a difficult choice in a way, because my family banked at Wells for years when I was a kid, and they have branches everywhere I have people.

But I have been learning that where you have your money matters ethically, even if you don’t have much.

I started by looking to join a credit union. Boy did that backfire on me. None of the credit unions wanted me. Once because my credit score wasn’t high enough (looking at you Salal, with your minimum 600 score requirement). Another time Chexsystems blocked me out.

So, after feeling like the school nerd trying in vain to get a date with the prom queen, I sucked it up again and started looking at local banks.

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Local Bank Websites: Who To Visit?

So, in my last post, I let you know that, once again, I was denied an account at BECU. I’ve given up on getting an account there, and am moving on to try local banks. The first step, of course, is looking at their websites to decide which banks will be the best to visit, considering my financial situation. I’ll share the information with you after the page break.

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